Area Manager
TCOS divides the Twin Cities into five major areas.
Each area has one dedicated manager.
- Oversees Zone Managers
- Directs work of Zone Managers in area
- Determines timing and priorities for each event
- Provides highest level of quality control
- Communicates with customer
- Builds customer invoice
Zone Manager
Manages one large property or a cluster of
small properties.
- Oversees plowing and sidewalk team in zone
- Oversees road-salting team
- Oversees loading and hauling team
- Third level of quality control
- Responsible for GPS download after each event
Salt Route Driver
- Applies road salt to properties on route
- Services same properties
every event
Plowing Teams
- Plows at same properties
every event - Initial level of quality control
Sidewalk Crew Leader
- Oversees team of sidewalk workers
- Second level of quality control
Load & Haul Teams
- Assigned to same property for every hauling event
Sidewalk Crew Member
- Clears sidewalks
- Applies de-icer to sidewalks
- Services same property
every event - Initial level of quality control